Some of your questions, answered
Our answers to some of the most frequently asked questions.
It’s important that you choose the right bathroom company for you and it’s natural to have questions about the process, so we’ve compiled some of our most frequently asked questions and their answer.
If there are any questions still not answered please give us a call on (+44) 07786 636 533.
What are you doing to help protect customers and staff during COVID-19?
We understand that during this period of COVID-19 that customers are worried and we want to assure you that we are doing everything we can to help reduce any risk to both our customers and team members during your bathroom installation.
While we work on your new bathroom our team will get on with their work and there is usually very little reason to disturb you. If we do need to ask you something we’ll ensure that we adhere to social distancing and wear face masks.
If you have any health and safety concerns please raise them when you ring us up or when we visit your home for a quotation and we’ll do everything we can to implement any safety measures.
We can be contacted on 07786 636 533 or fill in our contact form and we’ll call you back.
How much will my new bathroom cost?
This is one of the most frequent question we get asked when discussing a new bathroom so we thought we’d best dive straight in.
The cost will depend on a few factors including what kind of units you are choosing, are they budget or high end units, the kinds of tiles you want and the work that’s involved with. You can spend as little or as much as you’d like on your bathroom so the cost is really dependent on your personal preference and budget. We cater for most budgets and we’ll be able to give you a better idea once we have discussed with you what it is you’re looking for.
How long does it take to renovate my bathroom?
After the cost of a new bathroom, this is usually the next question that comes up, and rightly so. You want to know how long you’re going to be without a toilet and a shower!
On average our bathrooms take 7-10 working days to install (2 weeks) but if you’ve got a particularly intricate style you’re trying to achieve such as tile patterns it could take us a few days longer. When we come to quote we’ll be able to give you a more accurate timescale.
Can I use my toilet or shower during the renovation?
Yes and no. The first thing we’ll be removing when we renovate your bathroom is the bath and shower so you’ll have to arrange an alternative solution. Some people will use a family members shower and some even join the gym for a few weeks and use the facilities there. There are also companies that hire outside shower and toilet cabins.
For the toilet we try and remove this as late as possible so that you’ll still be able to use it during the evenings until we’re back the next day.
Do I have to purchase my own products or can you do that for us?
Either way works for us. Some people prefer to source their own units, tiles and accessories for us to install and then we can supply any further materials that are required to complete your bathroom renovation. This may include new plaster boards, adhesives and other materials required.
Alternatively we recommend using Clifton Trade Bathrooms where you can visit their showroom and find the right style of bathroom for you. You’ll be able to pay them directly for your chosen bathroom accessories and they will deliver them ready for the job to start.
How experienced is your bathroom fitting team?
A great question. Kevin the owner has been installing bathrooms around Oldham and the North West of England for over 19 years since leaving school. He’s built up his experience while working for his Dad, Jack, also renovating bathrooms, and funnily enough after retiring for a short while, Jack has now come back to work for Kevin meaning this truly is a family run business.
You’re in safe hands with KBA Bathrooms and attention to detail is something we’re big on, so each and every bathroom we install is completed with the utmost care.
Are you insured against any damages or mistakes made?
In all the 19 years we’ve been fitting bathrooms we’ve never had to use our insurance policy however we keep it up to date and active to give all our customers peace of mind that if anything every did go wrong things are covered.
Our policy covers us up to £2m.
How will you keep my house clean while working?
We’re always working in other peoples homes so we fully respect that things must be left the same way we found them, except for your bathroom of course. On each job we will lay down dust sheets across all flooring and carpets and our team will where covers on their feet where needed.
During your bathroom installation there will be dust and dirt flying around due to removing your old bathroom and wall tiles but we always clean up after ourselves during and once the job is complete.
If you do have any specific requirements or requests which will help keep your home clean please speak with us before we begin so we can accommodate them where possible.
How can I arrange a quotation?
Give us a call on 07786 636 533 and we’ll arrange a time that we can visit your home. We can then discuss your ideas and the process involved. This will include whether you will be supplying your own bathroom units and tiles or you would like us to recommend some and then supply them.
We’ll usually be able to give you a rough estimate of what your bathroom ideas will cost during the visit but with all the information and measurements we’ll take them away and come back to you with an accurate quotation.
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What our customers are saying.
"Excellent service from start to finish. Skilled, punctual, polite, tidy people. I couldn't have asked for any more. I'm so pleased with my new bathroom."
"We had our bathroom refurbished by KBA and they were excellent. Great service and communication. Excellent workmanship, on time with a good price. Nothing was a problem, great team. Would recommend and use again."
"Just had my new en-suite fitted by KBA. Cannot recommend them highly enough. Kevin, Jack and the team are professional, reliable and hard working guys. A fantastic job all around and wouldn't hesitate to recommend or use their services again. Thank you."